Terms & Conditions

Effective Date:

[3-17-2023]

1. Introduction

Welcome to Unique Genius Virtual Assistants. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided

Unique Genius Virtual Assistants provides virtual assistant services, including but not limited to executive assistance, customer support, office administration, home service administration, sales calls, CRM management, process optimization, ecommerce support, Go High Level administration, and real estate assistance. Detailed descriptions of these services are available on our website.

3. Use of Services

By using our services, you agree to:

  • Provide accurate and complete information during the onboarding process.
  • Ensure that the tasks delegated to virtual assistants comply with all applicable laws and regulations.
  • Refrain from using our services for any unlawful or prohibited activities.

4. Onboarding and Matching Process

We guide you through our unique onboarding process to ensure a successful partnership. Our matching process involves assessing personality traits, work pace, skill sets, company goals, and culture to find the best fit for your needs.

5. Confidentiality and Data Security

We are committed to ensuring the privacy and security of your information. All client data is handled with the utmost confidentiality. We implement security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Fees and Payment

Our rates are detailed on our website and may vary based on the scope of services required. Payments are to be made as agreed upon in your service contract. Failure to make timely payments may result in suspension or termination of services.

7. Communication

Effective communication is key to a successful virtual assistant relationship. You can communicate with your virtual assistant via phone, email, video chat, and other agreed-upon channels. Regular check-ins and feedback are encouraged to ensure alignment and productivity.

8. Task Completion and Satisfaction Guarantee

We strive to complete tasks promptly and to your satisfaction. If you are not satisfied with the work provided, please contact us within a reasonable time frame so we can address your concerns. Specific satisfaction policies may be outlined in your service agreement.

9. Termination

Either party may terminate the service agreement with appropriate notice as specified in the contract. Upon termination, all outstanding fees must be settled, and all company property and confidential information returned or deleted.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Unique Genius Virtual Assistants and is protected by copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.

11. Limitation of Liability

Unique Genius Virtual Assistants is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services in question.

12. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Unique Genius Virtual Assistants operates. Any disputes arising from these terms will be resolved in the appropriate courts of that jurisdiction.

14. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Unique Genius Virtual Assistants
www.unique-genius.com
Email: [email protected]
Phone: (402) 694-8904

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Unique Genius Virtual Assistants.

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