CRM CAMPAIGN MANAGEMENT

  • Collecting and analyzing customer data
  • Using CRM systems to manage relationships
  • Developing new ways to meet customers’ needs
  • Handling customer complaints
  • Overseeing the interactions between customers and key teammembers, such as Customer Service Representatives
  • Creating and executing retention campaigns
  • Developing marketing campaigns to attract new customers
  • Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience
  • Analyzing data to inform business development and campaigns
  • Driving CRM initiatives and overseeing the execution of campaigns
  • Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns
  • Partnering with different stakeholders to keep them informed about upcoming data management initiatives
  • Maintaining and improving data management processes and accuracy
  • Working with IT to manage CRM systems and data warehousing 

RESERVE YOUR FREE CONSULTATION SPOT AND WE CAN START MAKING MAGIC HAPPEN!!

RESERVE YOUR FREE CONSULTATION SPOT AND WE CAN START MAKING MAGIC HAPPEN!!